Privacy Policy

1. General Information

TAKOM Software and Information Systems Trade Limited Company ("TAKOM" or "Company") shows utmost sensitivity regarding the security of your personal data. This Privacy Policy explains how personal data collected during the use of the TAKOM emergency management system is processed.

Within the scope of the Personal Data Protection Law No. 6698 ("KVKK") and relevant legislation, your personal data may be processed by TAKOM as the data controller within the scope explained below.

2. Personal Data Collected

The following personal data may be collected through the TAKOM platform:

2.1. Identity and Contact Information

Name, surname
Email address
Phone number
Institution/company information

2.2. Location Information

GPS coordinates
Address information
Location data during emergencies

2.3. Health Information (Special Category Personal Data)

Blood type
Allergies
Chronic diseases
Emergency contacts

2.4. Technical Data

IP address
Device information
Browser type and version
Operating system
Usage logs

3. Purposes of Processing Personal Data

Collected personal data is processed for the following purposes:

Providing emergency management services
Ensuring rapid response and coordination in emergencies
Ensuring user safety
Monitoring and improving system performance
Fulfilling legal obligations
Statistical analysis and reporting
Providing customer support services
Conducting drill and training activities

4. Data Security

TAKOM takes the following technical and administrative measures to ensure the security of personal data:

End-to-end encryption (AES-256)
SSL/TLS secure connection
ISO 27001 Information Security Management System
Regular security audits and penetration tests
Access authorization and logging systems
Backup and disaster recovery plans
Staff confidentiality agreements
Firewall and intrusion detection systems

5. Your Rights

As personal data subjects, you have the following rights:

Learning whether your personal data is being processed
Requesting information if your personal data has been processed
Learning the purpose of processing and whether they are used appropriately
Knowing the third parties to whom personal data is transferred domestically or abroad
Requesting correction if personal data is incomplete or incorrectly processed
Requesting deletion or destruction of personal data
Requesting notification of correction, deletion, and destruction to third parties
Objecting to adverse results from automated analysis
Claiming compensation for damages due to unlawful processing

To exercise these rights, you can contact us at info@takom.co or Küçükbakkalköy Mah. Dereboyu Cad. R5 Blok No: 3A/48, Ataşehir/Istanbul, Turkey.

6. Contact

For questions or requests regarding our Privacy Policy, you can contact us:

Email: info@takom.co
Phone: +90 (212) 555 00 00
Address: Küçükbakkalköy Mah. Dereboyu Cad. R5 Blok No: 3A/48, Ataşehir/Istanbul, Turkey