Data Protection Notice

Last Updated: November 7, 2025

Under the Personal Data Protection Law No. 6698 ("KVKK"), you are being informed by TAKOM Software and Information Systems Trade Limited Company as the data controller regarding the processing of your personal data as follows.

1. Data Controller

Company Name: TAKOM Software and Information Systems Trade Limited Company

Address: Küçükbakkalköy Mah. Dereboyu Cad. R5 Blok No: 3A/48, Ataşehir/Istanbul, Turkey

Email: info@takom.co

Phone: +90 (212) 555 00 00

Trade Registry No: 0311427833100001

2. Personal Data Processed

The following personal data is processed within the scope of the TAKOM platform:

Data Category	Data Types
Identity Information	Name, surname, ID number (optional)
Contact Information	Email address, phone number, address
Location Information	GPS coordinates, real-time location data
Health Information	Blood type, allergies, chronic diseases, emergency contacts
Transaction Security Information	IP address, cookie information, device information, log records
Visual and Audio Records	Profile photo (optional)
Customer Transaction Information	Emergency records, drill data, system usage logs

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

Providing and executing emergency management services
Ensuring rapid response and coordination in emergencies
Ensuring user safety and life safety
Executing contract processes
Increasing customer satisfaction and service quality
Fulfilling legal obligations
Ensuring system security
Conducting statistical analysis and reporting activities
Planning and executing drill and training activities
Providing technical support services

4. Legal Basis for Processing Personal Data

Your personal data is processed based on the following legal grounds specified in Articles 5 and 6 of KVKK:

4.1. For General Personal Data

Your explicit consent (KVKK Art. 5/1)
Processing is necessary for the establishment or performance of a contract (KVKK Art. 5/2-c)
Processing is mandatory for the data controller to fulfill its legal obligation (KVKK Art. 5/2-ç)
Processing is mandatory for the establishment, exercise, or protection of a right (KVKK Art. 5/2-e)
Processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject (KVKK Art. 5/2-f)

4.2. For Special Categories of Personal Data (Health Information)

Your explicit consent (KVKK Art. 6/2)
Processing of health and sexual life data for the protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing by persons or authorized institutions and organizations under the obligation of confidentiality (KVKK Art. 6/3)

5. Rights of Data Subjects

Under Article 11 of KVKK, as data subjects, you have the following rights:

Learning whether your personal data is being processed
Requesting information if your personal data has been processed
Learning the purpose of processing and whether they are used appropriately
Knowing the third parties to whom personal data is transferred domestically or abroad
Requesting correction if personal data is incomplete or incorrectly processed
Requesting deletion or destruction of personal data under the conditions set forth in Article 7 of KVKK
Requesting notification of correction, deletion, and destruction operations to third parties to whom personal data has been transferred
Objecting to the occurrence of a result against you by analyzing processed data exclusively through automated systems
Claiming compensation for damages in case you suffer damage due to unlawful processing of personal data

6. Application Method

To exercise the rights mentioned above, you can apply through the following methods:

6.1. Application Channels

Written Application: By wet-signed petition to Küçükbakkalköy Mah. Dereboyu Cad. R5 Blok No: 3A/48, Ataşehir/Istanbul
Registered Electronic Mail (KEP): To takom@hs03.kep.tr with secure electronic signature
Email: From your registered email address to info@takom.co

6.2. Response Time

Your applications will be concluded free of charge as soon as possible and within 30 (thirty) days at the latest, depending on the nature of the request. If the transaction requires an additional cost, the fee specified in the tariff determined by the Personal Data Protection Board may be charged.

7. Contact Information

For your requests and questions within the scope of KVKK:

Data Controller: TAKOM Software and Information Systems Trade Limited Company
Address: Küçükbakkalköy Mah. Dereboyu Cad. R5 Blok No: 3A/48, Ataşehir/Istanbul, Turkey
Email: info@takom.co
KEP: takom@hs03.kep.tr
Phone: +90 (212) 555 00 00
Trade Registry No: 0311427833100001

Effective Date: November 7, 2025
This notice has been prepared in accordance with Article 10 of the Personal Data Protection Law No. 6698 and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform.